Support
We read every message – questions, feedback, a feature you wish existed, or just to say hi. Ordo Block was made from a place of love and is made stronger by its users. Please don't hesitate to drop us a line.
Email us
hello@ordoblock.com
We usually reply within a day.
Common questions
The countdown didn't show up. What now?
Usually that means Ordo Block lost permission to notice when apps open – phone updates and battery-saver mode can switch it off quietly. Check the app is still in your My Apps list, then check Ordo's permission is on in your phone settings. Still stuck? Email us and we'll help.
How do I cancel my subscription?
Your subscription is managed through Google Play. Open the Play Store, go to your account, then Payments & subscriptions → Subscriptions, select Ordo Block and cancel. If you cancel during the 3-day free trial you won't be charged, and if you cancel later you keep access until the end of the period you've paid for.
Is there an iPhone version?
Not yet – Ordo Block is Android only for now. The way it notices when a food app opens works differently on iPhone, so that version is a bigger job. If you're on iPhone, keep an eye out.
Will I keep my history if I reinstall or change phones?
Not yet. Everything Ordo Block tracks lives only on your phone – no account, nothing on a server – which is what keeps it private, but it means a reinstall or a new phone starts your history fresh. Your subscription follows your Google account, so that carries over.
More answers are on the frequently asked questions on our homepage. Anything else, just email us.